Contact Us

Please note: our phone channel is currently closed but don’t worry! We are available to help you with our other channels (or help you with email/message).

Whether you have a question about your order or would like some style tips, we’re happy to help.

Our Customer service is provided in English.




Please provide your purchase number and location in your e-mail. 

Customer service - opening hours

Monday-Friday: 9:00-18:00 CET

For questions about your delivery, please contact customer service.

For more information regarding import fees and customs tax refer to Delivery. Once the package is in transit, please contact your local UPS.